Whether you think of them as handy little devices that can help you stay organized or having htem around was simply a way of life, some models in the great, grand family tree of Research in Motion do have some problems from time to time.
Do-it-yourself repairs and quick fixes for your Blackberry do abound but not a lot of them are recommended for everybody. If you’re ever feeling a bit feisty or desperate to get your Blackberry up and running again, here are a few quick fixes you can try.
When in doubt, RESTART.
If your smartphone starts acting up and turning upside-down in a world all of its own, it’s absolutely important that you remain calm. Don’t panic. It’s almost always fixable, really.
First, get a hold of smartphone and power it off. Slowly take apart the back cover and be mindful where the casing and the body meets. There are usually small snaps you can undo with your fingers. Next, remove the battery and wait for two to three minutes. Carefully put your unit back together and turn it on. This fix will generally sort out small software issues like a slow browser or a frozen app.
Restore your Blackberry to Factory Settings.
Every now and then, we’ve had errors when updating our smartphones. It can be poor connection, a lost bit of code or a string error on the Java Virtual Machine. Here’s what you can do:
There are quite a few ways of doing this. If you’re on a Mac or a PC, you can enter the terminal or access command prompt and key in commands that will reinstall your OS. When done correctly, it won’t remove any of your third-party apps. It’s a real time saver.
One other thing you can try is choose the handheld wipe. What this essentially does is that it wipes everything out of the system but it won’t touch your third-party apps. So if your issues are coming from bad installers or corrupt files than you’re better off sending your Blackberry off to a reputable shop.
To perform a factory reset on your Blackberry, simply hit OPTIONS, then SECURITY OPTIONS and go to GENERAL SETTINGS then tap the menu key and then choose HANDHELD WIPE. On some models, you’ll be asked to type in the word Blackberry to confirm that you really want to do a factory reset.
Clean your track ball/pad.
From our experience, the cursor and the track ball are usually the first ones to go in nearly all smartphones from Research in Motion. Generally, if you know what you’re doing, you wouldn’t need to send your phone over for repairs.
What you can do when your cursor’s acting up is to simply remove it carefully. Again, follow the same instructions for removing the casing. Fish out the trackball and wipe it down with some rubbing alcohol and a cotton swab. Wait for it to dry completely before putting it back in.
Sometimes, this may not work especially when you’re running a Blackberry Pearl. The track ball gets too smooth over time and it loses its traction and contact with the sensor. If this is the case, take a small bit of cardboard or some textured paper and firmly roll it over.
In sum, here are a few things to remember BEFORE you try fixing your Blackberry.
- Remember to back your data before attempting any repairs. You wouldn’t want to breathe new life on your Torch only to lose all your photos, emails and contacts.
- Attempting to open and disassemble your phone will almost always void the warranty. This rule applies to the phone’s manufacturer’s warranty and sometimes for repair shops as well.
- If you’ve no idea what you’re doing, hand it over to the professionals. These people know with absolute certainty what your phone’s problems are and their services aren’t as expensive as you might think.
Have we missed anything? What other quick fixes have you tried on your Blackberry? Share your story on the comments below.